The new paradigm in Collision SHOP MANAGEMENT.

Online Training

Training for collision repair professionals to enhance your customer experience, shop efficiency and help boost profits.

A small automotive repair shop with a distinctive red and white facade, located on a quiet street. The building is one story with large glass windows and a sign displaying the name of the business. A black car is parked in front of one of the garage doors. Tree-lined streets with houses are visible in the background, bathed in the soft light of late afternoon.

Online Classes Offered

Instructional videos catered towards the individual needs of each role in your shop, from CSR to manager, all tailored to improve your daily operations and management strategies. New videos are planned daily. We also offer complete courses, catered to individual roles in the shop.

Testing Programs Available

Comprehensive testing & certification programs designed to ensure your knowledge in the PDD Method. Level up today.

Be More. We'll Help.

Documents & worksheets

Access valuable help in locating bottle necks, improving throughput and calculating required workflow to reach your monthly goals.

Consulting Services

Consulting services to evaluate your shop's present state and help cater a growth plan to optimize your daily operations. We can focus on one department or develop a comprehensive plan to increase efficiency in the entire shop.

A cluttered workshop space filled with various car license plates, signs, and vintage posters. A red classic car painted on the wall has a pin-up model sitting on it. A ladder is placed in the middle of the space, surrounded by tools and mechanical parts. A banner in the foreground advertises auto and radiator repair services, listing contact numbers. The overall atmosphere suggests automotive workshop or restoration.

3 Day Evaluation

Day one will involve management interviews, present state processes, P&L analysis and discussing goals for the future of the shop. The remainder of the day will be spent with front end staff, estimators, CSR and production managers.

Day two is dedicated to daily operation of the shop, with hands on time spent with the technicians, paint shop and clean up crew. We will assess the entire status of the shop from an objective point of view.

Day 3 will be spent discussing the findings of our visit, the ways to move forward and some basic techniques to begin achieving your goals. After the presentation, there will be time for questions and answers before wrap up. A report with recommendations will be given during day 3.

A city street scene showing an auto repair shop and tire shop with large signboards. There is a bright orange sports car parked in front of the shop, with another vehicle partially visible inside the garage. The building housing the shop is made of brick, and there is a large, empty billboard structure above it. To the right, some trees and different buildings are visible under a clear blue sky.

Full Consulting Partnership

With a full partnership, we offer a more comprehensive analysis of your shop, usually taking 4-5 days, including a 8 week installation plan for new procedures, during which we will be available for an hour per day to answer questions and offer advice for overcoming any obstacles presented by owners, employees or customers.

Our standard plans will revamp procedures from the front of the shop to the back, starting with personalizing & introducing new standard operating procedures. Our order of attack is Management techniques, Customer relationship building, CSR & Estimator performance, Parts opportunities and best practices, Production optimization, Bodyshop procedures & flow, Paintshop Effeciency, Quality Control & Cleanup, and finally maximizing profit.

Let us know how we can help.

Get in touch for online training, consulting services, or any comments or statements you have. We will send you a few documents to help assess your current status compared to our shops.

Support

contact@pddestimating.com

Inquiry

859-443-4356